case studies
student portal & unifed experience
context
The online student experience was fragmented. CU Boulder set out to design a new student portal and to unify the online student experience.
action
Using design thinking and user experience methods, my team and I collected various data and input to inform the new design.
impact
Through this work, we identified a new design for the student portal, improved on key experience metrics, and launched a user-centered design culture.
self-service and modern data experience
context
CU Boulder announced a goal of being data-informed. However, data was hard to access and use.
action
My team and designed and implemented a data self-service offering with a modern experience and using a modern infrastructure.
impact
We improved data access and use for regular data users and university leadership.
hybrid learning experiences
context
The Ed Psyc & Ed Tech program cohort at MSU included both in-person and online students. Online students only had the option to take online, asynchronous classes.
action
My team and I collaborated with faculty, partnered with students, and experimented with technologies to explore how we might design online experiences that are comparable to those in person.
impact
We designed synchronous learning experiences that matched the course pedagogy, implemented a technology navigator program, researched and published about this in peer journals and conferences.